Careage Hills received a 2009 Step I Quality Award - presented to them recently in Chicago - by showing how its staff have integrated the selements of systematic quality improvement into its daily operations. In the words of the award, "Careage Hills has demonstrated its commitment to resident-centered care and how it is striving to meet their needs."
The ACHA National Quality Award Program was ceated in 1986, and the awards are pesented to three levels of achievement. The first level Step I award; a more rigorous Step II award, and a comprehensive Step III award.
"Our Quality Award is the most prestigious recognition of qualty within the long-term care profession," said ACHA President and CEO Bruce Yarwood. "This facility's achievement places it at the forefront of organizational and performance excellence, where the mission of quality care for elderly and disabled Americans is vigorously pursued."
In accepting the award, Careage Hills Administrator Marilyn Peck, who will retire from Careage Hills on November 1 after 29 years of employment, said "We are very proud to receive this award. It is a tribute to the wonderful staff we have here at Careage Hills. They are all dedicated to making the lives of the residents that we serve better everyday."